 Question & Answer Search
Captured video knowledge is organized and stored in a searchable context. Search, Ask questions and view answers in text form. Click on the text and be taken to that part of the video.
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FAQ's, Glossary & Calculators
Frequently Asked Questions (FAQ's) are derived and stored in a centrally organized area for quick answers that should not require a search. Glossaries of company acronyms and terms are also quickly accessible. Unit conversion, Flow change, and other easy to use Calculators are at your fingertips.
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Video Library
A centrally organized library of video taped practices that are used to carry out business processes. Video Library enables searching of massive amounts of knowledge captured from subject matter experts (SME's).
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Ask-a-Question(?)
An Expert Locator Ask-a-Question(?) routes new questions about knowledge and practices back to the experts in the videos. After the answers are verified and put into practice the written transcripts and good practices are updated.
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Key Docs
Key Documents that are used to fulfil a business process are distilled and centrally organized. Process improvements are made and added. Reuse of proven good practices reduces mistakes and improves operational control.
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Ops ClassRoom
Ops ClassRoom is an e-Learning tool that novices use to become familiar with the fundamentals of the company's operation; greatly reducing the burden on the process experts. In addition to building skills Ops ClassRoom mines Knowledge Keeper experts and transfers experience.
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911-EOC (Emergency Operations Center)
911-EOC is a listing of facilities with pre-disaster videos of facility operational status. 911-EOC also includes GPS location and status assessments for each facility including - Operational Status, Remaining Outage Time and Generator Status. Optional real time video streaming can also be added for mission critical facilities. 911-EOC enables mutual aid providers to quickly review normal operational control and input immediate real time assessments from the field via cell or satellite phone.
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