Knowlede Facilitation Services

Preparation of Video Templates Expert services to acquire and translate into video previously unwritten operational knowledge from SME’s into the customer’s hosted KnowledgeKeeper®

Reduce Cost, Mitigate Risk, Support Workforce Growth & Gain Competitive Advantage
Ask OpCon about providing your company with a Knowledge Facilitator who can assist in putting your KnowledgeKeeper® content to work and optimizing that operational knowledge.

Common knowledge transfer applications include:

• Capture and Reuse of Vendor Training
• Energy Management Operations
• Video Benchmarking
• Emergency Knowledge Transfer
• Reconciliation of SCADA Program Knowledge
• Scaling Personnel Across Geographic Locations

Video Capture Services

Video User Generated Content (UGC) Has Never Been Easier
The best and most watched Video UGC is your own. Capture operational procedures with KnowledgeKeeper® compatible Flip MinoHD™ camcorders. Instantly upload the video to KnowledgeKeeper® where it then enters the workflow for supervisor approval and can then be rapidly shared across the enterprise.

Tactical Video Production Training
To get started or to sharpen video capture, interview and even editing skills, OpCon offers Video Training. OpCon's primary offering is for improving Flip Camcorder skills, but can be extened to semi-professional equipment skills. OpCon videographers and interviewers will teach your staff how to make knowledge quality videos.

Full Service Video Production
For difficult, large or complex video projects OpCon can provide compete video production services from filming through post editing.

Content Management Services

Virtual Content Management includes help with creating and organizing catalogs, SME Profiles, Key Documents, FAQ’s, Lessons Learned, Ideas, and Long Term Improvements. A nominal amount of monthly content management is included in every KnowledgeKeeper® subscription. Additional content management services are available on a pay as you go basis.

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